Fax your order to 877.367.3557.
We know that it is sometimes necessary to return or exchange an item. Please contact us at 800-621-5165 to speak to a customer service representative. They will issue a Return Authorization Number on the order. All returns must be approved by Specialty Company before returning merchandise.
Minimum order of $15.00 in merchandise or a $5.00 handling charge will be applied.
Exact Quantities cannot be guaranteed. + or - 10% of order quantity will be considered complete and billing will be adjusted accordingly.
Stock items will ship within 24-48 hours. Please allow 3-4 weeks for custom imprinted items. Custom items such as badges and awards can take up to 2 weeks. Please let us know if you have an event date, we can adjust shipping methods accordingly. Expedited shipping and rush charges may apply.
Accuracy of lettering that is submitted handwritten or by telephone cannot be guaranteed. Custom copy orders (i.e. badges, awards and stationary) are encouraged to be typewritten and submitted via fax or email if you aren't placing your order on our website.